Last updated: March 2026
These Terms of Service ("Terms") govern your use of Sofia AI ("Service"), operated by Tatuson (operated by Bilan Yaroslav Yuriyovych) ("we", "us", or "our"). By subscribing to or using our Service, you agree to these Terms.
Sofia AI is an AI-powered chatbot for beauty salons that automates client communication, appointment inquiries, and booking assistance via Instagram, WhatsApp, Facebook Messenger, and website integrations. The Service is provided on a monthly subscription basis.
The Service is billed at $97 per month. Payments are processed securely through Paddle. Your subscription renews automatically each month unless cancelled. You may cancel at any time through your account dashboard with no cancellation fees. Refunds are not provided for partial billing periods.
You are responsible for maintaining the confidentiality of your account credentials. You agree to provide accurate information when setting up your account and to notify us immediately of any unauthorized use. You must be at least 18 years old to use the Service.
You agree to use Sofia AI only for lawful purposes and in accordance with these Terms. You may not use the Service to send spam, engage in fraudulent activity, violate any applicable laws, or infringe on the rights of others. We reserve the right to suspend or terminate accounts that violate these terms.
Sofia AI is an automated assistant. Responses are generated by artificial intelligence and may occasionally be inaccurate or incomplete. We do not guarantee that the Service will meet all your specific business needs. You are responsible for reviewing AI-generated content and supervising client interactions.
We collect and process data as described in our Privacy Policy. By using the Service, you consent to our data practices. You are responsible for ensuring you have the right to share any client data you provide to configure the Service.
All content, software, and technology underlying Sofia AI is owned by Tatuson (operated by Bilan Yaroslav Yuriyovych). You are granted a limited, non-exclusive, non-transferable license to use the Service during your subscription period.
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service. Our total liability shall not exceed the amount paid by you in the three months preceding the claim.
We reserve the right to update these Terms at any time. We will notify you of significant changes via email. Continued use of the Service after changes constitutes acceptance of the updated Terms.
These Terms are governed by applicable law. Any disputes shall be resolved through binding arbitration or in the courts of competent jurisdiction.
If you have questions about these Terms, please contact us at: tatuson58@gmail.com